In many companies and corporations, I think we cannot measure and value a good leader. Until we have seen it in the arena managing a period of crisis. The keys to leading of people and professionals in general when the wind blows in the right direction we tend to be good managers and it is quite simple to put the best attitude possible although when we go against the current, this is where the real courage and leadership skills are demonstrated. Those who become strong in adversity will be those who earn the respect and admiration of their professional environment.

If we could divide a crisis into differentiated phases and by the right way to solve it would be the following:

  • Avoiding the crisis: The best management begins in the prevention of it.
  • Preparing to manage it: Be prepared to make the necessary changes.
  • Recognize it: and above all in time not to have wasted precious time.
  • 4 – Contain it: In the first stages hard work is needed so that the context does not worsen.
  • Resolve it: Effectively so it does not look like a temporary patch.
  • 6- Learn from her: This phase is sometimes forgotten and leaves us at the mercy of the next crisis.

Ideas to be clear

In order for the whole process to be carried out naturally and without leaving a dent in the company, it is necessary to have clear ideas and approaches that I will describe below:

100% commitment

You have to be committed to the cause to be able to transmit that value to the rest. This has to come from the conviction of the operations that are carried out.

Managing a crisis does not mean hiding it

When detected, it communicates with honesty and realism in order to convey the proper course.

Contain the emotions

A crisis often causes fear, confusion, nervousness, pessimism. All these feelings seen from a productive perspective do not bring anything positive; therefore we must contain it and put it away.

Do not discuss the causes and origins of the crisis during the process

There will be time for all this during the later analysis.

Make decision-making extensible

It must be a very communicative process with the environment and thus be able to advance in a group.

Encourage creativity

Crises are often what they ask for are structural changes and it is much better to deal with them with some ingenuity.

Simplify processes to focus on the most pragmatic way of problem-solving


Certain protocols are designed for periods of normality and in a problematic context comes to streamline.

As leader, show decision in actions

Any hesitation can negatively affect the process.

Increase competencies to the best adapted components

Groups of people like it or not, there are different human reactions and different levels of commitment to common causes. You have to reward the adaptability to the changes, identify those who have reacted the best and rely on them to get ahead.

Praise small victories during the process

That will help raise morale and feel closer to achieving goals.

When we get through the worst part of a crisis period, we recommend entering a period of reflection

In this you must fix as are the origins and causes. Also how to start working on measures in a responsible way that avoids new crises in the near future. Because if everything has been done well, the company comes out reinforced and a good leader as well.

What do you think are the main qualities that a good leader should have in a period of crisis?